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A slower connect speed does not necessarily indicate a problem with your modem, nor a problem with Mycybernet. Depending on a number of factors, your speed may increase and/or decrease at various times over the course of a given Internet connection session, although you won't usually be aware of these changes. So the initial connection information that you see just after dialling does not necessarily reflect the speed of your entire surfing session.

To test your connection speed, go to http://www.dslreports.com and click on the "Click here to begin" link at the top of the page.

Please note that to ensure as accurate results as possible the following conditions should be true before conducting the speed test.

  1. No browser window should be open, other than the one you are using for the speed test. As well, no other 'internet aware' application should be running. For example, you should not be retrieving email or down loading by FTP, running ICQ or similar chat programs in the background.
  2. If you are testing from a network environment that makes use of a shared Internet connection, the above holds true for any machines that may be on your local area network.

Any Internet traffic being generated on your local network other than the speed test will have a negative impact on the results.

 

 

 


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